Redesigning the complicated system of dog adoptions in the U.S. by catering services and interactions to best suit the user’s needs, in turn creating more successful dog adoptions and adoption retention.

PROJECT DETAILS

Date: 2016-2017

Project Background: Senior Thesis for BFA Design at The University of Texas at Austin. Includes project and exhibition design. Taught by visiting lecturer Jett Butler of FÖDA.

Design: Service, System, User Experience, Communication Design

Role: Individual project

Not only was the service needing to be addressed, but the user’s touch points were important to redesign as well. Discovery of the issue through transparent public policy (amount of dogs up for adoption), led to a more catered online and in-person experience, but eliminating dogs that were unfit for the user’s criteria.

Deliverables

Research

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Impact & Hindsight

Impact

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Hindsight

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